Privacy Policy

Effective Date: January 17, 2025

At PureGemLuxury, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.

1. Information We Collect

When you visit our website or make a purchase, we collect the following types of personal information:

  • Personal Information: Name, email address, phone number, shipping address, billing information.
  • Payment Information: Credit/debit card details and billing address (processed securely via our payment gateways).
  • Site Usage Information: Your browsing behavior on our site, IP address, device type, and location data through cookies or similar technologies.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Order Processing: To fulfill your orders, process payments, and manage deliveries.
  • Customer Service: To address inquiries, provide assistance, and improve your shopping experience.
  • Marketing: To send promotional emails, newsletters, and product updates (with your consent).
  • Site Improvement: To improve the functionality and user experience of our website.

3. How We Protect Your Data

We implement industry-standard security measures, including SSL encryption, to protect your personal information from unauthorized access, alteration, or disclosure. All sensitive data, such as payment information, is processed securely by third-party payment providers.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes without your consent. We may share your information with trusted third-party service providers to help us operate our business, such as payment processors and shipping carriers, but only as necessary to perform services related to your purchase.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us remember your preferences, track site usage, and provide personalized content. You can manage cookie preferences through your browser settings, but disabling cookies may limit some site features.

6. Your Rights

You have the right to access, correct, or delete the personal information we hold about you. If you wish to make any changes or have concerns about how we process your data, please contact us at info@puregemluxury.com.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites, so we encourage you to review their privacy policies before sharing your personal information.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal and accounting requirements.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the “Effective Date” will be revised accordingly. We encourage you to review this policy regularly for any updates.

10. Contact Us

If you have any questions or concerns about your privacy or this policy, please contact us:

For more details, you can visit our website at puregemluxury.com.